Effective Date: April 03, 2025
Last Updated: April 03, 2025
At Stealth Health, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our telehealth services. It also outlines your rights regarding your information under Canadian privacy laws.
1. Who We Are
Stealth Health is a telehealth provider offering remote healthcare services to patients across Canada. Our head office is located at:
Stealth Health
Suite 316 - 6 Eglinton Avenue E, Toronto, ON, M4P 1A6
Email: info@stealthhealth.ca
2. Information We Collect
We collect the following types of information when you use our services:
- Personal Information: Name, address, phone number, email address, date of birth, and other identifiers you provide when registering or communicating with us.
- Health Information: Medical history, symptoms, diagnoses, treatment plans, prescriptions, and other details shared during telehealth consultations or uploaded to our platform.
- Technical Information: IP address, device type, browser information, and usage data collected automatically when you access our website or telehealth platform.
- Payment Information: Billing details (e.g., credit card information) processed through secure third-party payment providers.
3. How We Use Your Information
We use your information to:
- Provide telehealth consultations and related healthcare services.
- Communicate with you about appointments, treatment plans, or account updates.
- Process payments and manage billing.
- Comply with legal obligations, such as reporting to public health authorities when required.
- Improve our services, including analyzing usage trends and ensuring platform security.
We only use your information for the purposes for which it was collected or as permitted by law.
4. How We Protect Your Information
Stealth Health takes your privacy seriously. We implement the following safeguards:
- Use of secure, encrypted technology for telehealth consultations and data storage.
- Restricted access to your information, limited to authorized personnel who need it to provide care or support our operations.
- Regular security audits and updates to protect against unauthorized access, loss, or disclosure.
While we strive to protect your information, no system is entirely risk-free. We will notify you and the appropriate authorities if a breach occurs that poses a significant risk to your privacy, as required by law.
5. How We Share Your Information
We do not sell or rent your information. We may share your information in the following circumstances:
- With Healthcare Providers: To coordinate your care (e.g., with a specialist or pharmacy), with your consent or as permitted by law.
- With Service Providers: With trusted third parties (e.g., payment processors or IT support) who are bound by confidentiality agreements and comply with privacy laws.
- For Legal Reasons: When required by law, such as in response to a court order or to protect public safety.
6. Your Rights
Under Canadian privacy laws, you have the following rights regarding your personal and health information:
- Access: You can request a copy of the information we hold about you.
- Correction: You can ask us to correct inaccurate or incomplete information.
- Consent Withdrawal: You can withdraw your consent to certain uses of your information (e.g., marketing), though this may not apply to uses required for care or by law.
- Complaints: You can file a complaint with us or the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise these rights, contact our Privacy Officer (details below).
7. Retention of Your Information
We keep your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Health records are retained in accordance with provincial healthcare regulations (typically 10 years after the last interaction).
- Billing records are kept for 7 years to comply with tax laws.
Once retention periods expire, we securely destroy or anonymize your information.
8. Third-Party Links
Our website or platform may contain links to third-party sites (e.g., payment processors). We are not responsible for the privacy practices of these sites. Please review their policies separately.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website at www.stealthhealth.ca/privacy-policy, with the “Last Updated” date revised. We encourage you to review it periodically.
10. Contact Our Privacy Officer
For questions, requests, or concerns about your privacy or this policy, please contact:
Privacy Officer: Sean Zaboroski
Email: privacy@stealthhealth.ca
Address: Stealth Health, Suite 316 - 6 Eglinton Avenue E, Toronto, ON, M4P 1A6
We aim to respond to all inquiries within 30 days, as required by PIPEDA.
